Here at Peru London Ltd providing the best quality products and service is extremely important to us. If you are not satisfied, please return the goods to us, unused and in the original packaging, within 14 days and we will happily provide a refund or alternatively, exchange the item accordingly. Please note all returned items need to be returned unworn.
Regrettably, delivery charges for the original order will not be refunded. Any items returned that arrive damaged or become lost, will not be credited. We will only refund return/exchange postage costs if the item returned is faulty.
However, goods received damaged in transit will be replaced at no cost with free delivery “UK only” provided you inform us of any breakage within three days of receiving the order.
In order to return goods to us:
We would be grateful if you could include a covering letter, the reason for return and how you wish to proceedwithin your return parcel, contact telephone number, email address so that we may contact you regarding your return if necessary and your address details.
It is not necessary to return goods to us using the Royal Mail Recorded/Special Delivery service. However, we strongly recommend you obtain a free receipt of postage from the Post Office as proof of postage, as we will not accept responsibility for parcels lost in transit.
Peru London Ltd.
46 Stanhope Park Road
Unfortunately, any parcels returned from an international address will be at your own cost. Subsequent re-dispatch of returned/exchanged items will be subject to additional shipping costs. We will not accept responsibility for parcels lost in transit.
For overseas returns address, please contact us (firstname.lastname@example.org).